Store Policies

The Buyers Warehouse offers a 12 month warranty on all of our products. In the unlikely event that you have issues with any of our products, please contact us immediately.

If you experience a faulty item, please return the item to us within 7 days of purchase. Once we receive the item and confirm the item faulty, a replacement or refund will be issued.

If you happen to receive a damaged product, please contact us and we will resolve the issue as soon as possible.

The Buyer of an item which has been claimed faulty must cover cost of returning the item to us, however The Buyers Warehouse will cover the re-delivery cost of replacing the product.